Privacy policy

Privacy Policy

Last Updated: June 2026

Welcome to Kalanzo. Kalanzo is a brand operated by Azinko LLC. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, subscribe to our communications, or otherwise interact with us.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

Throughout this Privacy Policy, the terms "Kalanzo," "we," "our," and "us" refer to Kalanzo, a brand operated by Azinko LLC.

Information We Collect

Depending on how you interact with our website, we may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Order history
  • Customer support communications
  • Product reviews and feedback
  • IP address
  • Device information
  • Browser information
  • Website usage and analytics data
  • Marketing preferences

How We Collect Information

We may collect information when you:

  • Create an account on our website
  • Place an order
  • Subscribe to our newsletter
  • Contact customer support
  • Participate in surveys, promotions, or giveaways
  • Submit reviews or feedback
  • Browse our website
  • Interact with our social media channels
  • Respond to marketing communications
  • Use any features or services available on our website

We may also receive information from trusted third-party partners, advertising platforms, analytics providers, payment processors, and social media platforms.

How We Use Your Information

We use personal information for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Managing payments and transactions
  • Providing customer support
  • Communicating regarding purchases and account activity
  • Sending shipping and order updates
  • Improving our products and services
  • Improving website performance and user experience
  • Preventing fraud and unauthorized activity
  • Conducting analytics and business research
  • Sending marketing communications where permitted by law
  • Complying with legal obligations

Marketing Communications

If you subscribe to our mailing list or provide consent, we may send promotional emails, special offers, new product announcements, and other marketing communications.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

SMS Marketing

If you provide your phone number and consent to receive SMS communications, you may receive order updates, promotional messages, and marketing offers from Kalanzo.

Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by following the instructions provided in the SMS message.

Cookies & Tracking Technologies

Kalanzo uses cookies, pixels, analytics tools, and similar technologies to improve website functionality, personalize your experience, analyze website traffic, and deliver relevant advertising.

These technologies may collect information regarding your browsing behavior, device information, and interactions with our website.

You may disable cookies through your browser settings, although certain website features may not function properly if cookies are disabled.

Sharing Your Information

We do not sell your personal information.

We may share personal information with trusted third parties that assist us in operating our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Email marketing platforms
  • SMS marketing providers
  • Analytics providers
  • Advertising platforms
  • Customer support software providers
  • Fraud prevention and security providers

We may also disclose information if required by law, court order, government request, or when necessary to protect our rights, property, customers, or business operations.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable steps to protect your information, no electronic transmission or storage method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to request a copy of your data
  • The right to object to certain processing activities
  • The right to withdraw consent for marketing communications

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child, we will take appropriate steps to delete such information.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Your continued use of our website following any updates constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact us.

Kalanzo is operated by Azinko LLC.

Address:
1410 Bird Road
Miami, FL 33146
United States

Email: support@Kalanzo.com
Phone: +1 (845) 641-0289

Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM EST
Saturday – Sunday: 10:00 AM – 4:00 PM EST

Average Response Time: Within 24 Hours